Inscriptions: in the interest of the participants it is recommended to register promptly, as the allocation of seats on the bus follows, except in special cases, the order of registration. Registrations can reach no. 091 791 77 77, during office hours, or by e-mail to firstname.lastname@example.org
Payment: a deposit may be requested at the time of registration. The entire fee must be paid before departure.
Timetables and places of departure: departure times and places are indicated on the site.
Minimum participation: the minimum number of participants is fixed starting from 10 people on some excursions.
Cancellation conditions for one-day trips: up to 15 days before departure no penalty, from 14 to 6 days before departure 50% from 5 to 0 days before departure 100%.
Theft: personal items should not be left on the bus. We decline any responsibility.
Complaints: any complaints concerning travel must be immediately forwarded to the driver on the spot. Requests for refunds can only be considered if the complaint will be forwarded first to the place of the excursion and then to the agency in writing, within 10 days of the return.
Children: Children up to the age of 13 pay 50% of the cost.
Animals: small pets are allowed by prior arrangement with Ascona-tours, cost of the transfer 12.00 CHF / 10 EUR.
Various: it is forbidden to bring back packs or other bulky and / or dangerous material on board the buses. These must only be stored in the luggage compartment.